Terms of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern TOSIA’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term “TOSIA” or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

THE USE OF THIS WEBSITE IS SUBJECT TO THE FOLLOWING TERMS OF USE:

The content of the pages of this website is for your general information and personal non-commercial use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee, express or implied, as to the accuracy, timeliness, performance, completeness or suitability of the information, products and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. This site and the products offered for sale are on an “as is “ and “as available” basis. We are free to accept or to reject any orders. We may cancel orders and/or limit quantities of goods ordered. All prices are in USD. We reserve the right to change prices at any time. Purchase prices are final at the date of purchase.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. The material on this website is protected by copyright which is our exclusive property. Reproduction of this material and any designs it contains is prohibited.
All trademarks reproduced in this website, are the property of, or licensed to the operator, and may not be used or reproduced.
Unauthorized use of this website may give rise to a claim for damages or injunctive relief and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States and the State of New York. The courts of New York State shall have exclusive jurisdiction over any such dispute.

 

PRIVACY POLICY
Any and all information collected by Tosia is used solely for the purpose of processing of your order. When you place an order with us, you have the option subscribe to our newsletters. Don't worry, we don't email too often. You can unsubscribe anytime. 

TAXES & DUTIES
Prices displayed on the website are exclusive of taxes and duties. If you are shipping within the USA, sales tax will only be charged on orders shipped within New York State. No other tax or import duty will be applied to orders shipped within the USA. Please note that all non-customs related local taxes are the customer's responsibility. TOSIA is not responsible for reporting or paying additional local taxes to states.
Outside the USA, duties will vary, and may or may not be displayed during checkout, depending on your order destination. You may incur Delivery Duty Unpaid (DDU) fees upon delivery. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival.

SHIPPING
All domestic orders are sent using Fedex. Orders within the U.S. will ship within in 3 days from shipment. Shipping costs are non-refundable. A confirmation e-mail will be sent once your package has been shipped. Packages will automatically be shipped to the address provided, so please make sure this is correct. Losses due to an incorrectly listed address will not be compensated.

RETURNS
All TOSIA garments are made with care in NYC. We hope you love your purchase as much as we do, however, if you decide not to keep your order for any reason, we will happily accept returns in its original condition with tags intact for a refund. Returned merchandise must be unworn, unwashed and unaltered, in original packaging and must be postmarked for return to us within 7 days from the date of delivery. 

RETURN GUIDELINES
Please follow the simple steps below to complete your return or exchange.
Please email sales@tosianyc.com with your order number and the items you are returning. We offer free return shipping for your convenience.
Package your order form and order securely in the original packing and send it to the address below: 

TOSIA LLC
20 5th Avenue #11E
New York, NY 10011

Due to the select, limited nature of our merchandise, we cannot guarantee availability of merchandise for exchanges. Please email us for exchange assistance to ensure that we have additional sizes available for you.

Upon receipt of your return, we will promptly process an exchange or issue a refund. You will receive an email notification when your return is complete. For more detail on returns, eligible returns, and additional return policy details, please do not hesitate to contact us at sales@tosianyc.com